Privacy notice

Controller

Ferhat Tura, sole trader
Heinrich-Heine-Weg 16
88471 Laupheim
Germany

Email info@nanobortex.de
Telephone +49 176 80400684

Hosting and server logs

Contabo GmbH, based in Munich, hosts this website. When you visit the site, the web server logs your IP address, the date and time, the requested URL and HTTP method, the response status, the amount of data transferred and, where supplied, the referring URL and browser identifier. Error logs may contain technical details of the request. We use these data to operate the website, investigate faults and detect abuse. Our legitimate interest in a secure and reliable website is the legal basis under Article 6(1)(f) GDPR.

Server logs are rotated by file size. A new archive cycle starts at about 10 MB per log file. The system keeps up to ten rotated files per log and removes older versions as further files are rotated. The retention period therefore depends on traffic. If we need individual entries to investigate a specific incident, we retain them until the investigation ends and, where necessary, to establish, exercise or defend legal claims.

Webalizer analyses the access logs on the same server to create internal, password-protected usage reports. These reports help us assess how the website is used and how it operates. The legal basis is our legitimate interest in this operational analysis under Article 6(1)(f) GDPR. The historical summary covers up to twelve months.

Inquiry form and email contact

When you request a sample or quote, we store your company, contact name, business email address, delivery country, intended application, type of inquiry and quantity. The sample size is fixed at 100 g. For bulk quotes, you enter the required quantity. We also record the time of receipt, form language, a request identifier, the processing status and, where applicable, the email delivery status. If you contact us by email, we process your sender address, the content of your message and any information or attachments you send.

We use these details to assess and respond to your inquiry, clarify your requirements and prepare a sample or quote at your request. We store form submissions in the WordPress database and confirm receipt on the website. Providing the information is voluntary. The form requires the mandatory fields to submit your request. In the free-text field, please provide only details about the intended application that are needed for your inquiry.

If you act on behalf of a company or contact us with a general inquiry, we process the data on the basis of our legitimate interest in handling business inquiries and related correspondence under Article 6(1)(f) GDPR. If you are the prospective contracting party, we rely on Article 6(1)(b) GDPR for pre-contractual steps you request. Where the law requires us to keep records, Article 6(1)(c) GDPR applies.

Retention depends on the purpose of your inquiry. It covers the time needed to deal with your request and any necessary follow-up about a sample or open quote, for example. After that, statutory retention obligations and any deadlines relevant to specific legal claims determine how long we need to keep the information.

Recipients and processing in the EU

Authorised sales and technical administration staff have access to inquiries. Contabo GmbH receives the data needed for hosting and technical operation. Where an inquiry needs to be passed to NanoBorTeX Europe GmbH as the seller for a quote or order, we share the business and contact details needed for that transaction.

We handle and store website inquiries in the EU. For technical questions, the manufacturer, NanoBorTeX Türkiye, receives only information that identifies neither an individual nor a customer.

Essential form cookie and abuse prevention

When you open the inquiry form, the website sets a session cookie called nbn_inquiry_visitor containing a randomly generated identifier. It associates the submission with your browser session and protects against forged requests. The cookie has no fixed expiry date and is intended to last for the browser session. The form needs this cookie to accept a submission. Access to your device is based on Section 25(2)(2) of the German Telecommunications Digital Services Data Protection Act (TDDDG). The related processing is based on our legitimate interest in securing the form under Article 6(1)(f) GDPR.

To limit repeated submissions, the form uses a keyed hash of the IP address. If a valid IP address is unavailable, it uses the session identifier for that purpose. The counter for accepted requests remains effective for 15 minutes after the most recent accepted submission. We do not store the IP address with the inquiry itself. The website does not use analytics or advertising cookies. External references open the third-party website only when you select the link.

Your rights

You may request access, rectification, erasure, restriction of processing and, where applicable, data portability under Articles 15 to 20 GDPR. Contact us at the postal address above or at info@nanobortex.de.

Right to object under Article 21 GDPR. You may object at any time to processing based on Article 6(1)(f) GDPR for reasons relating to your particular situation. Following an objection, we continue to process the data only if compelling legitimate grounds override your interests, rights and freedoms or if the processing is necessary for legal claims.

You may lodge a complaint with a data protection supervisory authority under Article 77 GDPR, particularly in the EU Member State where you live, work or believe an infringement occurred. In Baden-Württemberg, you can contact the State Commissioner for Data Protection and Freedom of Information.

People assess sample and quote requests. We do not use solely automated decision-making that produces legal or similarly significant effects or carry out profiling.